Founded in: 2003
Number of employees: around 300
Case: Sreda Obuchenya
Project: Burnout-Free Environment
Company Profile: The learning environment is an online school with further professional and higher education programs, as well as workshops and courses in psychology, design and interior design, film industry work, contemporary art, and photography. More than six thousand students from Russia and abroad study at its nine faculties, and more than ten thousand have become graduates.
Company Values: Education with a humane face, professionalism, teamwork, development, atmosphere, investing in human resources, taking care of oneself.
Burnout-free environment is a project aimed at identifying employees suffering from different stages of burnout due to intensive work in the office or remotely.
The primary reason for the project was active growth of the company, which led to the change of the management style from individual to team target-focused. Together with increasing pace of work, all this led to an higher level of burnout among the employees. The company believes that preventing burnout contributes to an increase in employee loyalty and helps maintain the "resource state" of its projects.
Every six months, an anonymous survey is conducted to identify employees who may affected by burnout. According to the findings of the survey, employees can be recommended different individual ways of supporting themselves, like a meeting with an HR expert, corporate Zoom yoga classes, a session with the company psychologist, or even an opportunity to take time off or go on vacation. C-suite employees may be assigned a personal coach. Such palette of options allows providing individualized support, helping employees cope with burnout as effectively as possible.
This project is an important way of providing non-material support to the employees. As a result of the project, the company has managed to reduce employee burnout level by 17 points and to keep employee turnover rate at 9% as the company grew by 150%. Employee turnover during probation period has gone down by 3 points, and the ELC (employee life cycle) has been kept at more than 2 years. Employee participation in the corporate life of the company grew to 73%.