Gartner released its strategic predictions for the labor and technology markets in 2023-2027. According to the analysts, these forecasts can help companies be more flexible and better adapt to changing conditions.
Here are some of these forecasts:
Through 2027, fully virtual workspaces will account for 30% of the investment growth by enterprises in metaverse technologies and will “reimagine” the office experience.
By 2025, “labor volatility” will cause 40% of organizations to report a material business loss. As many as 40% of organizations will struggle to ensure consistency and stability in their operations. Organizations will need to make a significant shift to focusing on flexibility to ensure execution of and delivery on their business models.
By 2025, organizations that remediate documented gender pay gaps will decrease women’s attrition by 30%, reducing pressure on talent shortages. The business case for diversity is abundantly clear: Retain more women to realize benefits like better profits, greater revenue, higher productivity, and superior innovation.
Through 2025, employee value metrics like well-being, burnout and brand satisfaction will override ROI evaluations in 30% of successful growth investment decisions.
Organizations that create a better employee experience tend to perform well on customer experience metrics, which in turn leads to higher revenue growth and loyalty.
By 2025, without sustainable AI practices, AI will consume more energy than the human workforce, significantly offsetting carbon-zero gains.
By 2027, social media platform models will shift from “customer as product” to “platform as customer” of decentralized identity, sold through data markets.
Currently users must prove their identity repeatedly across online services, which is not efficient, scalable or secure. As such, the market will move toward portable digital identity wallets in which a user proves their identity just once, and can then assert that proven identity many times. With this new model, users will have to release their identity data and contractually set the terms of usage and required payments for said data.
By 2026, citizen-led denial of service (cDOS) attacks, using virtual assistants to shut down operations, will become the fastest growing form of protest.
Through 2024, jointly owned sovereignty partnerships sanctioned by regulators will increase stakeholder trust in global cloud brands and facilitate continued IT globalization.
Increased awareness among governments and regulators leads to tighter privacy and data protection policies, higher requirements for data sovereignty and data control, and more demand for digital sovereignty, such as through technological control and long-term autonomy.